Thank you for shopping with PCPro! We want you to be completely satisfied with your purchase. If you're not, please review the following policy. These terms apply to any product purchased from us.
You have 6 days from the date of purchase to request a return for a refund or exchange.
To be eligible for a return, items must be:
After 6 days: We cannot offer a refund or exchange. If a product becomes faulty after 6 days, it will be handled under our after-sales service warranty terms.
The fastest way to get the item you want is to return the original item and then make a new, separate purchase.
Replacements or exchanges are subject to the original vendor's policy.
For hygiene, licensing, and customization reasons, the following items cannot be returned or exchanged:
Please contact us if you have any questions or concerns about your specific item's eligibility.
If you need to cancel your order, please note the following:
Once we receive and inspect your returned item, we will notify you whether the refund has been approved.
If your refund is delayed beyond 14 business days from our approval notification:
Only regular priced items may be refunded. Unfortunately, sale items are not eligible for refunds.
Please inspect your order immediately upon receipt. If the item is defective, damaged, or if you received the wrong item, please contact us immediately so we can evaluate the issue and make it right.
PC Pro is a trading brand owned and operated by Digital Star LLC.
If you have any questions or concerns about this policy, please contact us:
Note: We reserve the right to refuse returns of any merchandise that does not meet the above return conditions, at our sole discretion.
Last Updated: 20-Nov-2025
